How Protection 1 Puts Customers First with the Same Day ACH Solution
Published: April 11, 2017
For financial institutions like UMB Bank, efforts to communicate, educate and prepare its clients for the transition to Same Day ACH helped ensure businesses like Protection 1 are satisfied. Guaranteeing that processes can be implemented smoothly and that clients feel like the burdens do not outweigh the benefits make adopting a new faster payment option worth pursuing. For businesses like Protection 1, capitalizing on Same Day ACH is a “win-win” solution because it enhances customer service and results in happier customers, while also reducing call volume and making more efficient use of employees’ time and resources.